Privacy Policy

General Data Protection Regulation (GDPR)

We are writing to you with our policy regarding Data security and protection in compliance with GDPR that come into effect 25th May 2018.  This is our assurance to you our customer that we treat data security very serious and can confirm all information we hold on your company is held securely.

Information we hold

  • EORI Number
  • Company Vat number
  • Deferment number if applicable

Where we hold this information
This information is held on our server.  Only personnel employed by PBS International Freight Ltd have access to this server and therefore your information.  The server is password protected.

We have Monitored Firewall Protection, Ransomware and Up to data Antivirus software.

Hard copy files and documents are held in our filing system in our secure office/warehouse  The office is only accessible by authorised personnel and is locked, alarmed and secure when the office is shut.

How your information will be used
The information we hold enables us to provide a service to you.  This service will be cargo Import and Export, customs clearance and often a delivery service.  We will at times need to share your information with our partners (also GDPR compliant)
We use the information to perform the task required and identify your account and invoice you or allocate payments.
We may at times need to contact you regarding a current shipment or job.
As we offer many various logistic services, PBS international Freight Ltd would like to inform you of our services and any new solutions we may offer as well as providing you with up to date information of new regulations and requirements that may come into place

Financial Details
PBS International Freight Ltd DOES NOT store or hold any Credit or Debit card details for any of our customers.

From time to time PBS International Freight Ltd will send marketing material relevant to your company’s requirements via email.  Our promotional emails all contain an easy “opt out/unsubscribe” facility should you no longer wish to receive them in the future.  All promotional emails are sent via a GDPR compliant e-mail marketing solution.

Data Breach
PBS International Freight Ltd will investigate and report any personal data breach within 72 hours

Your Rights
You are entitled to request a copy of all personal data we hold for you and request amendments or removal of all or any of that information.  If you should require this, please email us on or you can call us on 01293551140

You also have rights to complain to the regulator for the Data Protection you can contact them on:
ICO helpline 0303 123 1113
Postal address:
Information Commissioner’s Office
Wycliffe House
Water Lane

If you would not like to receive the above information you can unsubscribe at any time by emailing us at