Pet Collection Points in the UK

London Heathrow

If your pet is arriving in to London Heathrow, you can collect from the Animal Reception Centre:

Heathrow Airport Beacon Road Hounslow Middlesex TW6 3JF Tel: +44 (0)208 745 7894

Usually pets are ready for collection (Customs and DEFRA permitting) 3 – 4 hours after flight arrival, providing all documentation is correct.

Manchester

If your pet is arriving in to Manchester you can collect from Servisair cargo:

Building 300 World Freight Terminal Manchester Airport M90 5SA Tel: +44 (0)161 499 6700

Usually pets are ready for collection (Customs and DEFRA permitting) around 90 minutes after flight arrival.

London Gatwick

If your pet is arriving in to London Gatwick, you can collect from the Animal Reception Centre:

Cargo Forecourt Road Gatwick Airport RH6 0SQ Tel: +44 (0)1293 555 580

Usually pets are ready for collection (Customs and DEFRA permitting) 3 – 4 hours after flight arrival, providing all documentation is correct.

“From start to finish Emelye has been extremely professional and made the process clear and very personal...”
5 stars
“Eva and I wanted to sincerely thank each of you for assistance through every step of the way...””
5 stars
“Thank you so much for making our move as stress-free as possible...””
5 stars
Relocate to These Countries to Avoid Dog Quarantine

For most UK pet owners, the word ‘dog quarantine’ is met with much fear and dread. After all, not only do you not want to…. read more

Planning for International Family Holidays with Dogs

If you have looked forward to the perfect family vacation only to find out your dog is not allowed on the beach, you will undoubtedly…. read more

Pet Travel Scheme: Will Brexit Affect My Pet Passport?

No official legislation has been released regarding how Brexit will affect travel. Currently, the Pet Travel Scheme is the same as it has always been…. read more