Pet Collection Points in the UK

London Heathrow

If your pet is arriving in to London Heathrow, you can collect from the Animal Reception Centre:

Heathrow Airport Beacon Road Hounslow Middlesex TW6 3JF Tel: +44 (0)208 745 7894

Usually pets are ready for collection (Customs and DEFRA permitting) 3 – 4 hours after flight arrival, providing all documentation is correct.

Manchester

If your pet is arriving in to Manchester you can collect from Servisair cargo:

Building 300 World Freight Terminal Manchester Airport M90 5SA Tel: +44 (0)161 499 6700

Usually pets are ready for collection (Customs and DEFRA permitting) around 90 minutes after flight arrival.

London Gatwick

If your pet is arriving in to London Gatwick, you can collect from the Animal Reception Centre:

Cargo Forecourt Road Gatwick Airport RH6 0SQ Tel: +44 (0)1293 555 580

Usually pets are ready for collection (Customs and DEFRA permitting) 3 – 4 hours after flight arrival, providing all documentation is correct.

“From start to finish Emelye has been extremely professional and made the process clear and very personal...”
5 stars
“Eva and I wanted to sincerely thank each of you for assistance through every step of the way...””
5 stars
“Thank you so much for making our move as stress-free as possible...””
5 stars
Guide to Owning a Pet Tortoise

A tortoise makes for an extremely interesting pet. Not only are they affectionate and full of character but looking after a tortoise is far more…. read more

What to Do if Your Cat Won’t Eat

Cats are renowned for being fussy eaters and it’s actually incredibly common for cats to refuse to eat what they’ve been given occasionally. With new…. read more

How Can Environmental Enrichment Benefit Pets?

Whichever type of pet you own, they will undoubtedly hold a special place in both our home and our hearts. We naturally want for them…. read more