Booking customs clearance with PBS

If your pet is travelling in to the UK, PBS can arrange the customs clearance on arrival. We can also assist with:

To receive a quote for customs clearance or any other import service, please email us at:

info@pbspettravel.co.uk or call us on: +44 (0)1293 551140

We will need you to contact us well in advance of your pet’s arrival, so that we can pre-arrange customs clearance. We will need:

Your flight number
Travel date
Origin station
Contact name, number and e-mail address
For all pets travelling in to London please download the following form and attach this on to your pet’s kennel:

If your pet is arriving in on an OLD Pet Passport issued before the 29^th December 2014, we will need the following form completed – get form here

“From start to finish Emelye has been extremely professional and made the process clear and very personal...”
5 stars

“Eva and I wanted to sincerely thank each of you for assistance through every step of the way...””
5 stars

“Thank you so much for making our move as stress-free as possible...””
5 stars

Everything You Need to Know About Travelling with Brachycephalic Breeds

If you’re off on your travels or moving abroad then taking your dog with you is essential. These days travelling with your dog is pretty…. read more

Why Don’t More Airlines Allow Pets in the Cabin?

When taking your pet abroad you want them to be by your side every step of the way, including on the flight. But even though…. read more

Where in the world would your dog be most welcome?

We understand that your furry friend is your pride and joy and when going off on your travels you don’t want to leave them behind,…. read more