If possible, we would like you to pass on our thanks and gratitude to Emelye Bunny and her management from PBS shipping. From start to finish Emelye has been extremely professional and made the process clear and very personal, her care and attention resulted in Bethan and myself having complete confidence in the export process and trusting that Paddy was dealt with in the most effective manner. Emelye has accommodated any question no matter how small and always answered with a friendly and personal service. Emelye called my wife after she had checking in Paddy at Heathrow cargo to ensure she was ok, normally people don’t provide such a personal service these days and it is welcoming that she cares about her job so much and i feel she should be commended.
From speaking to other Ex-Pats here in Saudi who have had their dogs exported by Emelye they all said the same. We would happily recommend the service that has been provided to anyone. She is an asset to your service.
Again many thanks.