Procedures Before Travel

Depending on the service we are providing, the procedure prior to your pets travel can vary – however please see our guidelines below to get a basic understanding of how the booking process works.

Get a free quotation!

To ensure our quote is as accurate as possible, please provide us with the correct weight and measurements for your pet/ pets. Click here for a guide on how to measure.

Contact PBS for a quotation!

  • Fill in our online enquiry form HERE
  • E-mail us at: info@pbspettravel.co.uk
  • Or call us on +44 (0)1293 551140

Alternatively if you are just looking for a quick estimate for now, you can fill in our “Quick Quote” form

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Get in touch with details!

Once you have received your quotation and are happy to book, we will need to have a chat with you about available flights and dates and we will also need further information – please click here to find out what we need to make a booking.

Flight booking & kennel delivery!

Once suitable flights and dates have been discussed, we will make the booking with the airline and deliver your IATA approved travel kennel – we recommend having your kennel delivered as far in advance of travel as possible, to allow your pets plenty of time to acclimatise and to avoid unnecessary stress on the day of travel.

Health Documents!

We will advise you of health documents needed and if necessary, arrange the application of any permits/ certificates.

Finalisation!

One week prior to travel, PBS will arrange the delivery of your document pack, we will provide you with a detailed itinerary for your pet’s journey along with information regarding collection, delivery, emergency numbers, check in details and preparation for your pets journey. quick quote grey no border

“From start to finish Emelye has been extremely professional and made the process clear and very personal...”
5 stars
“Eva and I wanted to sincerely thank each of you for assistance through every step of the way...””
5 stars
“Thank you so much for making our move as stress-free as possible...””
5 stars
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